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Problem Note 42822: SAS® Add-In for Microsoft Office and SAS® Enterprise Guide® 4.3 cannot display SAS® Web Report Studio 4.3 reports that include a read-only prompt

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In the SAS Add-In for Microsoft Office 4.3 or SAS Enterprise Guide 4.3, if you attempt to open a SAS Web Report Studio 4.3 report that includes a read-only prompt, the following error message might appear:

Failed to execute salesreport.srx

If you click to view details, the following error appears.

An unknown error has occurred when trying to open salesreport.srx

If you view the SAS Web Report Studio log, the following error appears.

com.sas.apps.citation.facade.webservices.DownloadMgrAssistantImpl - Root Cause: com.sas.apps.citation.webreport.RendererException: Initialization Error 
(Failure integrating prompt answers from user.)

As a workaround, deselect the Read-only option for the prompt.

If these errors occur when you are attempting to open a version 4.2 report with the SAS Add-In 4.3 or SAS Enterprise Guide 4.3, then see SAS Note 40386.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Report Studioz/OS4.34.319.2 TS2M39.3 TS1M0
Microsoft® Windows® for x644.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x644.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 20084.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x644.34.319.2 TS2M39.3 TS1M0
Microsoft Windows XP Professional4.34.319.2 TS2M39.3 TS1M0
Windows 7 Enterprise 32 bit4.34.319.2 TS2M39.3 TS1M0
Windows 7 Enterprise x644.34.319.2 TS2M39.3 TS1M0
Windows 7 Home Premium 32 bit4.34.319.2 TS2M39.3 TS1M0
Windows 7 Home Premium x644.34.319.2 TS2M39.3 TS1M0
Windows 7 Professional 32 bit4.34.319.2 TS2M39.3 TS1M0
Windows 7 Professional x644.34.319.2 TS2M39.3 TS1M0
Windows 7 Ultimate 32 bit4.34.319.2 TS2M39.3 TS1M0
Windows 7 Ultimate x644.34.319.2 TS2M39.3 TS1M0
Windows Vista4.34.319.2 TS2M39.3 TS1M0
Windows Vista for x644.34.319.2 TS2M39.3 TS1M0
64-bit Enabled AIX4.34.319.2 TS2M39.3 TS1M0
64-bit Enabled Solaris4.34.319.2 TS2M39.3 TS1M0
HP-UX IPF4.34.319.2 TS2M39.3 TS1M0
Linux for x644.34.319.2 TS2M39.3 TS1M0
Solaris for x644.34.319.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.